Terms of Use

This Portal is designed, developed and hosted by Converge Infoservices Pvt. Ltd. in consultation with Organisation/Department. Though all efforts have been made to ensure the accuracy and correctness of the content on this Portal, the same should not be construed as a statement of law or used for any legal purposes. Converge or Organisation/Department accepts no responsibility in relation to the accuracy, completeness, usefulness or otherwise, of the contents. Users are advised to verify/check any information with the relevant Government department(s) and/or other source(s), and to obtain any appropriate professional advice before acting on the information provided in the Portal.

Users are hereby informed not to use, display, upload, modify, publish, transmit, update, share or store any information that:

  1. belongs to another person;
  2. Is harmful, threatening, abusive, harassing, blasphemous, objectionable, defamatory, vulgar, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  3. Harm minors in any way;
  4. Infringes any patent, trademark, copyright or other proprietary rights;
  5. Violates any law for the time being in force;
  6. Discloses sensitive personal information of other person or to which the user does not have any right to;
  7. Causes annoyance or inconvenience or deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  8. Impersonate another person;
  9. Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  10. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

It is hereby informed that in case of non compliance with terms of use of the services and privacy policy provided in this portal, on bringing it to the notice to the system administrator through the eMail ID provided in the contact us link of this portal with authentic proof, the violated user will be blocked immediately and access rights of the users to the eProcurement System will be terminated without any notice after verifying the details.

In no event will the Organisation/Department or Converge be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data,arising out of or in connection with the use of this Portal.

These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.

Service &Payment Policy

The Nagar Nigam Mathura-Vrindavan reserves the right to collect the payment from bidder for EMD.

Saving Payment Method Details

NNMV Provides the facility of Online payment and also hereby confirms that we do not store your payment details like Bank Account Number, Debit / Credit Card Number, Net Banking Credentials, PIN, OTP and Other Payment Processing Options.

Accepted Payment Modes

You can securely pay with following online payment options over the Portal for above mentioned services:

  1. Credit Debit Card
  2. NEFT/RTGS
  3. Net Banking
  4. UPI
  5. Payment Wallets

Cancellation Policy

In a case on portal where a transaction has been completed by Client through card or bank account but a receipt / payment confirmation has not delivered to Client within 24 hours of your completion of the transaction then Client may inform us by posting us a message on our registered Email ID or Contact Us by Call. In such a scenario Nagar Nigam Mathura Vrindavan Technical Team shall investigate the incident and if it is found that money was indeed charged to client card or bank account but your EMD is not successfull than Nagar Nigam Mathura Vrindavan will process the refund as per the amount paid by client.

Modification in Terms and Conditions

NNMV reserves the right to change these Terms and Conditions from time to time as it sees fit and your continued use of the Allotee Friendly Portal will signify your acceptance of any adjustment to these terms. User is always required to check these terms and conditions at every visit. Please be informed that no notification communication will be done subject to change in terms and conditions.